Get in Touch With Us
If you have a question about our crypto casino reviews, spotted something that needs a correction, or want to discuss a partnership, this is the right place. Here is how to reach the BTC Casinos team and what to expect once you do.
How to Reach Us
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you quickly, include a brief description of your enquiry in the subject line. The more context you give us upfront, the faster we can route your message to the right person and give you a useful answer.
What You Can Contact Us About
We hear from a wide range of readers — here are the most common reasons people get in touch:
- Content questions — Unsure how we assess a site's payout speed, coin support, or KYC policy? Ask us directly and we will walk you through our approach.
- Corrections and accuracy flags — Crypto casino offers, bonus terms, and supported coins change frequently. If you notice something on the site that looks out of date or incorrect, please tell us. We take accuracy seriously and investigate every report.
- Reader feedback and suggestions — Want us to cover a specific coin, game type, or topic — such as VPN-friendly platforms or no-KYC withdrawal limits? We welcome suggestions that shape future content.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and want to explore working together, introduce yourself and outline your proposal. We review all enquiries, though our editorial rankings are never influenced by commercial relationships.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you toward appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24/7.
What to Expect After You Email
We do not use automated first responses as a substitute for a real reply. When your message arrives, a member of the BTC Casinos team reads it and responds personally. Our target window is two working days. During busy periods it may occasionally take a little longer — we appreciate your patience and always follow up.
A Note on Editorial Independence
BTC Casinos reviews and compares offshore crypto casinos for US players. Our editorial positions — rankings, ratings, and assessments — are based on independently researched factors including coin support, payout speed, licensing, bonus terms, and anonymity features. Operators cannot buy a higher ranking. Where commercial relationships exist, they are disclosed on the relevant page.
If something we have published seems inconsistent with that standard, we genuinely want to hear about it. Reader scrutiny keeps us honest.
A Reminder on Gambling and the Law
The crypto casino sites we cover are offshore operators — licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. They operate in a legal grey area for most US players, and availability varies by state. Nothing on this site constitutes legal or tax advice; if you have questions specific to your situation, consult a qualified professional.
All gambling carries the risk of financial loss. Crypto gambling adds the additional risk of price volatility, since the value of your coins can move while you play. Play within your means. If you have concerns, the National Problem Gambling Helpline is reachable at 1-800-GAMBLER. Offshore sites may not provide the same self-exclusion tools or player protections as state-regulated operators.
This site is intended for adults aged 18 or older — or 21 or older where that is the applicable minimum in your state.
We look forward to hearing from you.